Warranty & Repairs

WARRANTY INFORMATION

All Montoir watches are thoroughly inspected in our workshop and are covered by our 24-month international limited warranty. Montoir Watches will assume all the costs of repairing or replacing any defective pieces.

WARRANTY COVERAGE

This limited warranty covers any defects in material or workmanship that may arise during normal everyday use within the warranty period. During the warranty period, Montoir Watches will assume all the costs of repairing and/or replacing products and parts of products that prove to be defective under normal and reasonable use.

The warranty period is valid through 2 years from product shipped out.

WARRANTY TRANSFERS

This warranty coverage is transferable in private sales, but with limitations. Coverage will still be valid, however, the owner will be 100% responsible for all shipping fees associated with the repair. No special steps need to be taken to transfer the warranty.

WARRANTY EXCLUSIONS

This warranty does not apply to any costs, repairs, or replacements for the following cases:

  • Repairs necessitated by use other than normal and/or reasonable use.
  • Blemishes caused by normal wear and tear.
  • Damage resulting from negligence, misuse, abuse, accidents, or alterations.
  • Any damages that may arise after any unauthorized work is attempted.
  • Conditions, malfunctions, or damage not resulting from defects in material or workmanship

Please note that the warranty is voided if any unauthorized repair or modification work has been performed on the timepiece.

If you have any questions or need further assistance, please contact us at:

Montoir Watches
Email: support@montoirwatches.com